Refund policy

We take great pride in our Smokeeaters’ hot sauces and want you to love them as much as we do! Due to the nature of our products, we cannot accept returns of opened items. However, if your order arrives damaged or defective, we’ll gladly replace the item or issue a refund within 14 days of delivery. Simply contact us at smokeeatershotwings@gmail.com  with your order number and a photo of the damage.

For unopened items, we may offer refunds or store credit on a case-by-case basis. Please note that shipping fees are non-refundable.